Code of Ethics

Biztant strives to enforce and maintain the highest standards of personal integrity, honesty, professional competence, sound judgment, and discretion among our clients. It is mandatory for all of our virtual assistants to adhere to our strict Code of Ethics. Our virtual assistants also sign a Confidentiality Agreement to protect your intellectual property.

The following is our Code of Ethics which consists of regulations and values that our Biztants are expected to adhere to:

• Serve my clients with honesty, integrity, loyalty, competence, and objectivity;
• Accept only assignments for which I am qualified;
• Maintain the highest level of professionalism, and refrain from misrepresenting any authority entrusted to me;
• Honor relevant non-compete and confidentiality agreements and disclose to my clients any situation that I believe might create a conflict of interest for me in accepting or carrying out an assignment for a client;
• Keep client information and records of client engagements confidential;
• Charge fees and expenses that are fair, reasonable and legitimate;
• Keep informed of, understand and uphold all relevant laws and regulations regarding virtual corporations;
• Always protect the interest of the client and place their best interest first and foremost;
• Clearly communicate the terms and conditions of any client relationship, identifying the responsibilities of all parties and documenting these provisions in a signed agreement;
• Honor contracts, agreements and commitments with client;
• Complete all projects by the agreed deadline;
• Accountability for completed work, and take all probable measure to correct any problems that arise.

FAQ

What are some tasks that I can assign to a Biztant?
What type of businesses use Biztants?
Can I afford a Biztant?
What about confidentiality?
How do I communicate with a Biztant?
How does a Biztant track the time worked?
How do I get started?

What are some tasks that I can assign to a Biztant?

Some daily basic tasks that a Biztant accomplishes include;

• Answer and sort your phone calls
• Manage emails and reduce information overload
• Manage billing and payments to optimize cash flow
• Manage all paperwork with organized files, folders and office mail
• Manage mailings of all sorts including holiday and birthday cards
• Internet research
• Create time for value added activity to increase productivity

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What type of businesses use Biztants?

Biztants can help run any businesses regardless of the industry. Some examples of a business that would benefit from the services of a Biztant include:

• Accountants
• Attorneys
• Authors
• Brokerages
• Consultants
• Executives and Salespeople
• Financial Planners
• Internet Marketing
• Large Corporations
• Life Insurance Agents
• Media/Entertainment Professionals
• Real Estate Agents
• Recruiters
• Self-Employed Entrepreneurs
• Small and start-up businesses

Can I afford a Biztant?

Biztant is the most cost effective solution for your business. When working with a Biztant, you only pay for the actual time worked. Unlike an on-site employee, you do not have to pay a Biztant for idling time, benefits, sick time, holiday or vacation pay, taxes, and insurance. In addition, you do not have to spend any additional costs on equipment or software. Biztants have their own virtual office, computer and other equipment, and office supplies that are more than adequate to handle all of your requests.



What about confidentiality?

Confidentiality and security are the most imperative concerns we have regarding our client's work. We have standard contracts for all of our clients and their projects. We also sign a confidentiality agreement with each client. This protects our client's interests and outlines an explicit workable relationship and also a timeline for work completion.



How do we communicate?

Communication with our Biztants is done via e-mail, Skype, fax and telephone, and/or courier service. Depending on your geographical location an in-person meeting can be arranged. Please contact us to discuss your needs.



How is time tracked for projects on an hourly basis?

At Biztant LLC, we use a computer software program that allows us to track our time and tasks for each project that we work on. This guarantees that you will only be invoiced for work performed on your project.



How do I get started?

Just contact us, and we will be more than delighted to discuss your needs to determine how we can develop a strong business relationship with each other.