Customer Service
Customer service is a fundamental part of businesses. Our Biztants interact with customers via telephone, email, fax, postal mail. Biztants handle customer inquiries, record keeping, product/service promotion, written communications and conflict managment. This customer interaction helps define some of the core duties for virtual customer service.Our Biztants specializes in the following services;
- Appointment scheduling
- Billing
- Compile FAQ documents to assist with operating procedures
- Correspondence
- Data Entry
- Database Management
- Develop training materials
- Follow-up with clients ( phone calls, thank you letters, cards)
- Gifts
- Invitations
- Mail Merges and Direct Mail Assistance
- Newsletter Design and Distribution
- Reminders